I work in a medium sized 4 stars hotel in the southern Germany, Munich. And even though I have management & entrepreneurial experience I work as a usual receptionist or as it is called in our hotel front office agent, because it was my personal choice at the time. Once one was in a leadership position one hardly can accept the things, which are fixable and / or correctable. What I want to talk about now is so called waste and wasting of the resources. The bigger is a hotel the more wasteful it usually is and even though most of the hotels try to change on paper and be as sustainale as only possible, on the floors “where the rubber meets the ground” and where work normal / usual people, who are usually quite at the bottom on the Maslow’s pyramide (in the Maslow’s hierarhy of needs) and some of the older folks, who don’t really care about company’s mission, vision, it’s goals and it’s targets and whose sole goals are to work as speedily as possible into the retirement and not to need to work anymore. And exactly these folks are usually wasteful with food and other company resources.
There are some projects which are worth of mentioning out there such as e.g. “Too Good To Go“.
People, who are hungry and whose basic needs are not covered, rarely care about company mission, vision and it’s goals. It makes my heart ache every time I see food thrown away and other resources wasted. Some people are simply not aware about how it could be changed, some are in the position, where they say to themselves: “It is not my problem to solve” and there are some, who simply don’t care. Even worse when the two latter categories of people are in the management positions and who unfortunately do not lead by example. Unfortunately I still see and meet a lot of such people in varous hotels around the word.
The questions the single individuals or groups of people need to ask are “How we can change it?” and “What can be done about it?”.
We’ve got it completely wrong
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